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The Academic Workplace: Spring 98

The Academic Workplace
SPRING 1998 VOLUME 9, NUMBER 1

In This Issue

Funded Projects

Congratulations To

Think Tanks

NERCHE News

NERCHE 10th Anniversary

Web Sites

NERCHE Consulation & Outreach

Working Papers Request Form

Book Review

NERCHE's Back Page


To Our Readers: Look for our special NERCHE 10th Year Anniversary issue in Fall, 1998.

 Letter from the Director
 When we began looking for a cartoon to anchor this issue of The Academic Workplace devoted to students, we found students pictured as slackers, boozers, and money­mad.

 These pictures of students, even if they are drawn in baggy pants and nose rings, are somehow familiar. Where have we seen them before? In  movies and television, novels and stories about "Fun College." At Fun College, students exist in a world of their own. They hang around sloshed  with their friends, looking for the next party.

 Almost always they are very young, well-off, nice­looking — and white.  Every once in a while they crack a book at the last minute for some pesky exam, and occasionally they take in a play or concert.

  What's missing from this picture? Faculty. Classrooms. Administrators. Staff. And the real lives of students. Now it is true that surveys ­ and too many sad stories ­ show that large numbers of students are drinking  themselves to oblivion and even death. But the Busby Berkeley image of  Fun College does a disservice not only to all of us who labor in colleges  and universities; it does a disservice to the students who study in them. In this picture I do not find the single parent who is juggling day care, a job or  two and a full­time courseload. I do not find the impoverished youngster who made it through a lousy high school and a broken­down neighborhood. Nor do I see the tens of thousands of students working in  soup kitchens, shelters for AIDS victims, or in demonstrations in support of affirmative action.

There are aspects of students that are not in the cartoons, news and   entertainment media. For instance, 26 percent of undergraduates nowadays are minority, and 42 percent are 25 years old or older (NCES,  1996). Forty­five percent are the first in their families to attend college (The  Education Resources Institute,1997). Despite enormous obstacles, these students struggle on in the colleges and universities across the country. Even at Fun College, on a weekday anyway, you will find students in  classes, in the library, talking to faculty, working at their computers.

The featured article in this issue of The Academic Workplace by Lee  Burdette Williams tells the stories of students through images. A  poetically written piece, "Simple Truths and Complicated Lives: Understanding Students and Their Stories," is hardly about Fun College. We can see the faces of the students with whom she works, and theirs  are the struggles of the "real" world -- sexual abuse, homophobia, family problems, and overwork. She reminds us of the complexity of these  students' lives, and in the process reminds us of the complexity of ours.

Bright College Years: Inside the American Campus Today by Anne Matthews treats all of us together --- students, faculty and administration.  In Janice Green's review, this book provides ammunition to critics of higher  education for "many unpleasant realities," but it also presents the  complicated circumstances of life on campuses today. For the past ten years, NERCHE has engaged these circumstances and the people who labor within them -- unsung heroes whose work has been inspired by  explorations of the realities of life -- both on campus and off. Our think tanks, funded projects and outreach generate ample evidence to counter the tabloid images of students and higher education in general.

 As more colleges and universities look to the outside world to  demonstrate their value and to help improve civic life in America, they would do well to also look closely at their students. For it is the students,   after all, who are most intimately connected to the outside world, and they bring that world into our institutions, like it or not. If families are having   trouble making ends meet, we can be sure that students will be having the same trouble. If workers are anxious about the security of their jobs, so   will our students be. If community and civic life are in a state of flux in this country, our students will reflect these shifts. It is a conceit of ours,  perhaps, to think that once they enter our campuses, they leave the world behind. We have much to learn from them about the state of the society, if only we know how to look and ask.

Zelda F. Gamson

SIMPLE TRUTHS AND COMPLICATED LIVES:
UNDERSTANDING STUDENTS AND THEIR STORIES
 by Lee Burdette Williams, Senior Research Associate, Division of Student Affairs and Adjunct Assistant Professor, College of Education,  Appalachian State University Legal Issues Seminars

On April 9, NERCHE Associate, Nancy Thomas, JD, EdD, will offer a seminar to think tank members and their guests about the role of legal counsel in  developing policies and procedures to head off potential litigation. The session is designed as a working group for participants, who are invited to bring specific cases from  their campuses. The premise of this seminar is that attorneys should practice preventive law as an ongoing process of education and legal counseling in order to address issues and potential problems before a  crisis hits. The topic will be students, including academic and nonacademic conduct, student rights and responsibilities, the catalog as contract, and tort liability.

  This seminar is the second in a series that began last fall with a discussion of legal issues pertaining to faculty. Think tank members and  guests explored promotion, tenure, peer review, and post tenure review,  using instances from their own campuses.

 Come join us for coffee, conversation, and a chance to catch up with and meet new colleagues from around New England. Contact NERCHE for more information.

 The New England Resource Center for Higher  Education is devoted to strengthening higher education's contributions to society through collaboration. It does this by working on a continuing basis with colleges and universities in  New England through think tanks, consultation,  workshops, conferences, research, and action projects.

On a post­it note near my desk is a scribbled reminder to myself. It is a  quote from Robert Kegan, the developmental theorist: "Greater than the inequality of social class or achievement test scores is the unequal capacity of students to interest others in them."

 It is a prompt, a blinking cursor, that helps me keep my place in my  day­to­day interactions with students. I am new to this campus, and I watch the students with awe, wondering just how many variations of   hairstyle and color exist on earth, how many pieces of jewelry a single face can hold.

I like them, for the most part. They are an interesting assortment, drawn  here to this institution by its beautiful surroundings as often as its academic offerings. Some are very, very intelligent. Some probably struggle with the University's bus route schedule.

  And their lives are complicated. That is my mantra — the words I say to myself that help me be patient, curious, compassionate. I cannot possibly  know the struggles they deal with everyday, or the stories they bring with them to this campus. Recently, I was in a retreat with a group of peer  diversity educators. We did a familiar exercise: "Lifelines." Each student illustrated the important points of his or her life on a piece of newsprint,   and then narrated it for the others. As I have so many times, I listened with amazement. One student spent the first seven years of her life in Vietnamese refugee camps, waiting for church sponsorship to bring her  and her family to the United States.

Another had been a model youth in his fundamentalist church — selected "Youth of the Year" repeatedly, even garnering the award on a national  level one year. At the age of 19, though, his sexual orientation, which was  not exactly in keeping with church teachings, was discovered by church  members. He was forced to write letters of apology to various groups, and  then was dismissed from the church that had "nurtured" him since he was a toddler.

A third student has been pursued by the 40­year old father of a friend who insists that he loves her  and wants to marry her. His pursuit began when she was 16, and has yet to cease, despite a restraining order.

 In her recent book, Bright College Years, Anne Matthews writes that "college students today  seem immature in some ways, very old in  others." What I find so interesting is that often those adjectives describe the same student. The  historian Helen Lefkowitz Horowitz is a little more detailed: "Young people have come to college from widely divergent backgrounds and with very  different life histories...[and] bring to their  higher education a great deal of baggage from their short pasts."

It is this baggage that is easy for us to lose sight of amid the complexities  of our own lives. My own professional life is bifurcated: I spend part of my time in the classroom, playing the traditional role of professor, and part of   it as a student affairs administrator, advising students and student groups, planning leadership activities, helping out with the occasional program.   The latter part of my professional existence provides me with numerous informal opportunities to learn about my students.

 One week I had occasion to have long conversations with three different  students. Each is a student one might pass by in a hallway, sit beside in  a campus coffeehouse, buy a book from in a campus store. There is nothing about any of them that demands attention from the busy faculty  member or administrator. They're just going about their lives and their education, with minimal fanfare. Each is unique, like all of our students. Each is very much like all of our students.

  There is Lydia, whom I have met through several student groups. She is a tall, gregarious African­American woman. I knew this about her before: she  is a Resident Assistant, a lesbian, Jewish, intelligent, motivated. After a long discussion, I learned the following: she is majoring in music industry   studies with a concentration in studio management. She has a 3.6 GPA. She is an accomplished classical guitarist. She is working on her second bachelor's degree, having completed a B.S. in chemistry at another  college, graduating at the age of 19. She took a year off after that experience to travel around Europe, working in bars and coffeehouses to support herself. She is involved in half a dozen student organizations,  playing a leadership role in several. She is determined to succeed in the cutthroat New York music business upon her graduation in May and has  already lined up a summer internship with Sony in London.

There is Eric, kind and thoughtful, conscientious, a  fraternity member and  an officer in a club I advise. I knew these things. And then he told me about his alcoholic father who has been in the hospital for a month with  diabetes­related problems, who has been  downsized from jobs twice, and was unemployed for a year, with whom Eric has a strained relationship  ("It's more like a business transaction," he told me). He told me about his mother, edging toward a  nervous breakdown because of the stress of her husband's illness, job uncertainty, and generally bad behavior. He told me about moving often as a child, which he feels has prepared him for a  career in marketing and  sales. He can talk with anyone, he believes, and as proof told me proudly about his success as a waiter at the Olive Garden, where he routinely was  the best at selling desserts and other "add­ons" to his customers. He told me too that he has many women friends, because he understands that  "girls sometimes just want to talk about their problems, and most guys, when they hear them, want to fix  things. But they don't always want things  fixed. They just want someone to listen." I found myself inordinately pleased to hear such wisdom from a  college junior, a fraternity member, a child of a demanding alcoholic.

 And then there is Ellen, whose description of her life left me vowing never to call myself "busy." She is a full­time student, married to another  full­time student. The two of them re­enrolled together, fifteen years after  the first time they started together, leaving a year before finishing to get  married and go to work. They are also parents of five children, ranging in  age from seven to fourteen, soccer players and a cheerleader among  them. Ellen is a 38­year old honor student, a scholarship winner, president  of the management honor society. She is on schedule to graduate with a  degree in human resource management in May, along with her husband, a history/philosophy double major. She can then return to some semblance  of a reasonable life with her children, who have, by her admission, "eaten  a lot of microwave meals." And, she hopes, she will have the employment  opportunities she desires, opportunities that will offer her children a better financial future.

 Ellen's professors are unlikely to know much about her life. "I hate excuses," she says, "but sometimes I wonder if they think I don't care  because I haven't done the reading." For that matter, few of Eric's or Lydia's professors are likely to know what I have learned about them, and not because faculty are an uninterested and unfeeling  lot — often the opposite is true. Sometimes it is just plain difficult to find the time and the  opportunity to learn so much about so many students, beyond one's advisees (and sometimes even  those students are walking black boxes).  At the beginning of each semester, I look out at a sea of mostly unfamiliar faces, trying to match name and body, hoping they remain in the same seat long enough for me  to memorize their names. I have, at that moment, a hundred things on my mind — the details of my syllabus, the unregistered students seeking a  seat, the reading packet's availability at the print shop. I am wondering if I will like this class. Will they like me? Will the new material I've decided to  cover resonate with meaning and pull them into this arena with enthusiasm? Or not? I have no time, I think, to  ponder their existence as  individuals, to consider my responses to their inevitable requests ("I work until 5:00 and can't get here until about 5:30;"  "I'm going to have to miss  three classes because of family commitments," "I have a learning disability, and need extra time on my exams.").

 And yet behind each face in this room is a story, a life whose  complexities I can barely begin to understand at this point. They are  plugging away, just like I am, trying to make their way in the world. In some ways, they offer me more than I'll offer them. I am mindful of what   Parker Palmer says in his thoughtful treatise, To Know As We Are Known, that educators must have humility­that "humility is the virtue that allows us to pay attention to 'the other' — be it student or subject —  whose integrity and voice are central to knowing and teaching in truth."

 I try to find that humility as I stand in front of them. It's not all that hard,  really. These students teach me. They instruct me about a summer spent  working in Poland, training for and just missing a spot on an Olympic team, raising a disabled child as a single mother, losing a sibling to   suicide. They teach me also about my colleagues, because I try and ask them, when they stop by my office, to tell me what they are learning in  their other classes. I learn about DNA experiments, recently­uncovered  scrolls, new methods of earthquake prediction.

 They remind me that I am one link in the chain of their education, and this means I am linked to all others in this community of educators. Here we   are, held together by the lives of our students — lives incredibly fragile, remarkably hardy, complicated and challenging, ours to know and understand for the asking.

 . . . it is just as easy, sometimes, to overlook their  baggage, to remain unaware of the delicate balances they maintain, the frustrations and heartaches and incredibly complicated responsibilities and burdens some of them shoulder.

Lee Burdette Williams,
Senior Research Associate, Division of Student Affairs and Adjunct Assistant Professor, College of Education, Appalachian State University

 They remind me that I am one link in the chain of their education, and this means I am linked to all others in this community of educators.

Funded Projects
Letter from the Director
Program on Faculty Professional Service and Academic Outreach
NERCHE's Program on Faculty Professional Service and Academic Outreach takes a comprehensive look at faculty as providers of service to  the community. Currently, the Program consists of three projects that address 1) the need for campus infrastructure to support and channel  faculty service 2) the need for training and skills in working with  community groups, and 3) the need for documentation to capture the scholarly nature of this work. The Program's University of Massachusetts Boston Advisory Council comprises faculty and administrators with a  strong commitment to the institution's urban mission and faculty professional service. The Council reviews the work of the Program, comments on research results and policy implications and suggests  future directions for work. Members are Ellie Kutz, Graduate College of  Education; Barbara Luedtke, Anthropology; Jean MacCormack, Administration and Finance; Ismael Ramirez­Soto, College of Public and   Community Service; Elizabeth Sherman, Women in Politics and Government; Lee Teitel, Graduate College of Education; Marion Winfrey, College of Nursing; Robert Woodbury, John W. McCormack Institute of Public Affairs.

Faculty Professional Service Project
 The Faculty Professional Service Project is the cornerstone of all of NERCHE's work with academic outreach and focuses on the structures  and policies that support this work. See NERCHE News for information about recent publications based on the Project's research. Project staff  are expanding alliances with regional Campus Compacts: this fall, with  Maine Campus Compact, we established a think tank for chief academic officers involved in faculty professional service in Northern New England. We also participated in a peer review process for the Massachusetts  Campus Compact After­School Grant Program.

Project Colleague
Project Colleague Associates and staff met for four days at a retreat last  summer to design workshop curricula. Part institute and part studio, the  group devised experiential exercises, cases, and assessment tools for  two new workshops: "Building College­Community Partnerships" focuses  on developing and refining skills for creating effective community partnerships. Using case studies, this workshop takes faculty and  administrators through a carefully designed series of steps from identifying "the community" to negotiating agreements and carrying out projects in   partnerships with external groups and organizations. "Instituting a Faculty Service Project" helps faculty and administrators build inter­institutional  alliances, training them as community organizers on their own campuses. Participants learn how to build long­term support and garner resources for community based projects. Faculty Associates presented this latter  workshop to 30 faculty and administrators in a preconference session at the January 1998 American Association of Higher Education Forum on Faculty Roles and Rewards Conference.

Portfolio Project
  The first phase of the Kellogg Foundation financed project on the documentation of faculty professional service will culminate in a guide for   faculty and administrators working on institutional policies and procedures regarding faculty professional service. The guide will feature the service  portfolios of the sixteen participating faculty members set in a context of chapters about documentation and evaluation by project directors, Amy Driscoll, of Portland State University, and NERCHE's Ernest Lynton.  Rather than offering a blueprint for documentation, the guide will suggest a range of approaches to developing portfolios. The next phase of the Project involves dissemination through regional conferences and  workshops for institutional teams, on­site technical assistance, and presentations at national meetings of disciplinary and other professional associations.

  For more information on the Program on Faculty Professional Service and its projects, contact Cathy Burack, Project Director, at (617) 287­7745.

Sponsors
  The New England Resource Center for Higher Education has received support from the Graduate College of Education, the Office of Graduate  Studies and the Division of Continuing Education at the University of  Massachusetts Boston; Pew Charitable Trusts, the Exxon Education  Foundation, Kellogg Foundation, Mellon Foundation, The Education Resources Institute; John S. and James L. Knight Foundation and anonymous gifts.

 Eileen Kenneally

References:
Horowitz, H.L. (1987). Campus Life. Chicago: University of Chicago Press, p. 11.

Kegan, R.(1982). The Evolving Self. Cambridge: Harvard University Press, p. 19.

  Matthews, A. (1997). Bright College Years. New York: Simon and Shuster, p. 199.

Palmer, P. (1983). To Know as We Are Known. San Francisco: Harper Collins, p. 108.

Think Tanks
 This year, the Academic Affairs Think Tank is examining the relationship  between higher education and society under the rubric, "University as Citizen." The group, led by Zelda  Gamson, of NERCHE, and Joseph  Mark, Dean of the College at Castleton State College, spent its first meeting mapping the territory to be covered for the year.

  Members read selected articles from the January/February 1997 issue of Change, "Higher Education & Rebuilding Civic Life," which stimulated a   robust and wide ranging conversation. Using a case study, the group discussed the fundamental role of colleges and universities as corporate  citizens, the ways in which higher education should and should not relate  to various publics, and the specific approaches it uses to prepare students to become active in civic life. All agreed that university/community  collaboration is a two­way street, in which the assets of both universities  and communities must be treated equally and respectfully. Members debated the question of whether and how colleges and universities  embrace student community service. There was consensus on the importance of helping students make connections between what they learn in the classroom and the rest of their lives. This question is reflected,  as one member pointed out, in the debate within the disciplines between pure and applied research.

 Such observations led the group to consider institutional cultures at their  second meeting, led by Ann Lydecker, Provost and Vice President for  Academic Affairs at Bridgewater State College, and Louis Manzo, Academic Vice President and Dean at Stonehill College. In preparation for  this discussion, members read selected articles from the Summer/Fall 1997 issue of the Educational Record, entitled, "College & Character: Preparing Students for Lives of Civic Responsibility."

 Among the questions that the group explored were: How does the culture  of your institution shape the discussion of its role as citizen? Does your curriculum, especially your general education curriculum, attempt to   prepare students for civic engagement? What is the "hidden curriculum" that might influence students' engagement in civic life? How do we, as   senior academic officers, engage the faculty on these issues? Is there a conflict between preparing students for civic engagement and the  disciplinary­based research culture so many faculty bring with them?

 Future meetings will focus on subjects such as faculty professional service and outreach, initiating new public service programs, building partnerships with colleges, universities and community groups, and policy   implications of higher education's role in society.

Members of the Academic Affairs Think Tank 1997­1998
 Michael A. Baer, Provost & Senior Vice President for Academic Affairs,  Northeastern University; Luke Baldwin, Provost, Lesley College; Selma Botman, Vice President for Academic Affairs, University of Massachusetts; David Buchdahl, Academic Dean, Community College of   Vermont; Theodore DiPadova, Dean, College of Arts & Sciences, University of New England; Carol Eaton, Academic Dean, Manchester  Community­Technical College; Walter Eggers, Provost & Vice President  for Academic Affairs, University of New Hampshire; Malcolm Forbes, Vice President for Academic Affairs, Roger Williams University; Zelda Gamson, NERCHE; Edward Glynn, Provost & Chancellor, Academic Affairs,  University of Massachusetts Boston; Hannah Goldberg, Provost & Academic Vice President, Wheaton College; Robert Golden, Vice President for Academic Affairs, Keene State College; Albert Hamilton,  Vice President for Academic Affairs, Salem State College; David Harnett,  Provost & Vice President for Academic Affairs, Sacred Heart University;  Nancy Hensel, Vice President for Academic Affairs & Provost, University of Maine at Farmington; Sue Ann Huseman, Vice Chancellor for Academic  Affairs, University of Maine; Steven Ingram, Dean of Academic Affairs,  Vermont Technical College; David Kale, Vice President for Academic Affairs & Academic Dean, Eastern Nazarene College; Bonnie Kind, Vice  President for Academic Affairs, Worcester State College; Lanny Kutakoff, Vice President & Dean of the College, Dean College; Mark Lapping,   Provost & Vice President for Academic Affairs, University of Southern Maine; William Lopes, Senior Vice President for Academic Affairs,  Westfield State College; Ann Lydecker, Provost & Vice President for  Academic Affairs, Bridgewater State College; Louis A. Manzo, Academic  Vice President & Dean, Stonehill College; Tamar March, Dean of Educational Programs, Radcliffe College; Joseph Mark, Dean of the  College, Castleton State College; Janet Schulte, Vice President & Academic Dean, Bradford College; George Smith, Academic Vice  President & Dean, Maine College of Art; Charmian B. Sperling, Provost &  Dean of Faculty, Middlesex Community College; Paul Tero, Dean of  Academic Affairs, Lyndon State College; John Weston, Vice President for Academic Affairs, Newbury College

 The Associate Academic Deans Think Tank, co­led by NERCHE's Deborah Hirsch and Milton Kornfeld, Associate Dean at Brandeis University, has often focused on associate deans as mediators between  academic administration and faculty, and among, faculty, administrators and students. This fall the group concentrated on the latter, considering  the associate dean's role in articulating or translating institutional and curricular goals for students.

At the first meeting, the group looked at the state of general education on  their campuses, and, specifically, how general education goals get interpreted to students. In contrast to findings published in the National  Association of Scholars report last spring, many think tank members  reported that general education is alive and well on their campuses. Richard Weeks' article, "The Academic Major As a Model for General Education" provided a context for a discussion in which members  described new efforts to examine general education, create new programs, and re­invigorate existing core curricula. Not surprisingly, they found that   the keys to communicating the value of the general education core to students are advising and facilitating student reflection on their educational  experience. Central to the discussion was the importance of curricular coherence that conveys the implicit value of general education to students, and combats the perception that general education is merely a  set of distribution requirements.

In December, Malcolm Hill, Associate Dean of Undergraduate Affairs at  Northeastern, led the group in an exploration of "learning communities" as  a methodology for creating collaborative educational environments for students and faculty. Among the readings for this session was "Creating  Learning Communities" by Roberta Matthews, Barbara Leigh Smith, Jean  MacGregor, and Faith Gabelnick. Mark Freeman detailed Holy Cross' First Year Program which thematically joins courses with out­of­class   experiences. Other members described programs such as conceptually linked courses, residences organized around intellectual themes and common courses, block scheduling, and capstone courses which  effectively create community and enhance the intellectual culture of the college.

 In February, Susan Lane, Associate Dean at Lesley College's School of  Education and Diane D'Arrigo, Assistant Dean at the University of  Massachusetts Boston's Graduate College of Education, led the group in a discussion of leadership roles of associate deans and the strategies that  they employ to create linkages across the institution.

Members of the Associate Deans Think Tank 1997­1998
MaryAnn Alexander­Ellis, Associate Dean, School of Undergraduate   Studies, Lesley College; Connie Bosse, Associate Dean, Babson College; Casey Coakley­Kopec, Associate Dean of the Colleges, Tufts University;  Diane D'Arrigo, Assistant Dean, Graduate College of Education, University  of Massachusetts Boston; Thomas Edwards, Associate Academic Dean,  Castleton State College; Mark Freeman, Associate Dean of the College, College of the Holy Cross; Carol Hurd Green, Associate Dean, Arts &   Sciences, Boston College; Malcolm Hill, Associate Dean of Undergraduate Affairs, Northeastern University; Deborah Hirsch, NERCHE; Wendy Hirsch, Associate Dean, Bennington College; Milton Kornfeld,  Associate Dean for Academic Affairs, Brandeis University; Susan Lane, Associate Dean, School of Education, Lesley College; Dorothy Laton, Associate Dean for Undergraduate Studies, Assumption College; Myra  Lerman, Director of Undergraduate Affairs, Sawyer School of Management, Suffolk University; David Levinson, Associate Dean for Social & Behavioral Sciences, Massachusetts Bay Community College;  James McCroskery, Associate Dean, Faculty of Arts & Sciences, Rhode  Island College; Victoria McGillin, Dean, Wheaton College; Robert Martin, Dean, Undergraduate Studies, Westfield State College; Sandy   Miller­Jacobs, Interim Dean for Academic Personnel, Fitchburg State College; Lois Nuñez, Associate Dean, Academic Affairs, Sargent College,  Boston University; Sr. Mary Daniel O'Keeffe, Associate Dean, College of  Arts & Sciences, Boston College; Melissa Read, Dean for Advising &  Academic Support, Dean College; Sarah Rockett, Assistant Academic Dean, University College, University of Rhode Island; Gwendolyn  Rosemond, Associate Dean, Academic Advising, Salem State College; John Tumiel, Assistant Dean, College of Arts & Sciences, University of  New England; John Waggett, Associate Academic Dean, Trinity College;  Jean Woodbury, Assistant Dean for Academic Affairs, Framingham State College

 The Department Chairs Think Tank is led this year by Janice Green, NERCHE Senior Associate, and Nancy White, Chair, Social Sciences   Division, Pine Manor College. Membership has increased both in size and institutional diversity, with representation from specialized institutions and   community colleges. This year, the group will focus on the department chair's role relative to campus constituencies, such as academic administration and junior faculty.

  At its first meeting, members discussed the topic, "The Department Chair and the Dean: Allies or Antagonists." The group grounded this discussion  in an article by Robert Diamond, "What is Takes to Lead a Department," and the April 1996 issue of Pew's Policy Perspectives, dealing with shared  governance. Issues raised included the chair's role as interpreter of institutional directives and mediator between administration and department. Among the questions that members tackled were: Is the  chair's first obligation to the administration or to the department? How can  the chair reconcile departmental priorities with conflicting institutional  directions? What is the chair's role as interpreter of administrative policies and directives?

 At the following meeting, guest speaker, JoAnn Moody, Vice President of  the New England Board of Higher Education and NERCHE Visiting Fellow,  facilitated an examination of the chair's role as mentor and monitor of newly appointed women and minority faculty. The group considered both  the departmental and institutional role in mentoring these faculty. JoAnn has published extensively on the topic of assisting junior faculty, in particular, women and minorities, in coping with the stresses and  demands of their new positions. Especially helpful to the conversation was her forthcoming article, "Helping Junior Faculty, Especially Non­traditional Newcomers, Thrive."

 A round robin discussion of cases highlighting specific departmental  problems lead to identification of the topic for the next meeting, "Managing  Conflict Within the Department," led by Donald Armfield, Chair of the Sociology Department at Bridgewater State College.

Department Chairs Think Tank 1997­1998
 Donald B. Armfield, Chair, Sociology & Anthropology, Bridgewater State  College; Barbara Beaudin, Chair, Math & Science, Hillyer College, University of Hartford; Diana Brigham Beaudoin, NERCHE; Gail Carney,   Director of Undergraduate Education Programs, Women's College, Lesley College; Jacque Carter, Chair, Life Sciences, University of New England;  Charles Combs, Chair, General Education, Berklee College of Music; Iain  Crawford, Chair, English, Bridgewater State College; Ronnie Elwell,  Director of Human Services & Social Sciences, Lesley College; Elaine Francis, Chair, Special Education, Fitchburg State College; Donna Jean  Fredeen, Chair, Chemistry, Southern Connecticut State University; Don Gorder, Chair, Music Business/Management, Berklee College of Music; Robert Gerst, Chair, Critical Studies, Massachusetts College of Art;  Janice Green, NERCHE; John M. Hancock, Chair, Behavioral Sciences,  Fitchburg State College; Ruth Hannon, Chair, Psychology, Bridgewater State College; Ronald M. Jarret, Chair, Chemistry, College of the Holy   Cross; Ellen Kosmer, Chair, Visual & Performing Arts, Worcester State College; Tony Laramie, Chair, Economics, Merrimack College; Barbara Larson, Chair, Anthropology, University of New Hampshire; Barbara J.  Maccarone, Chair, Computer & Information Sciences, North Shore Community College; Robert Owczarek, Chair, Arts & Communication, Pine Manor College; James Phillips, Chair, Biology, Westfield State  College; David Tanner, Acting Director, Division of Arts & Sciences, Massachusetts College of Pharmacy & Allied Health Sciences; Nancy  White, Chair, Social Sciences Division, Pine Manor College; Kathy  Yardley, Chair, Elementary/Early Childhood Education,
University of Maine at Farmington

 The Student Affairs Think Tank, co­led by Tammi Lenski, Interim Vice  President for Student Affairs, Trinity College of Vermont, and NERCHE's  Cathy Burack, is exploring the theme, "Leadership/Management Strategies: Ways to Improve Effectiveness in Achieving Outcomes." At the   first meeting, the discussion, facilitated by Karen Haskell, Dean of Students, Roger Williams University, centered on enrollment management and student retention. Several members described collaborations with  outside consultants, such as Noel­Levitz and Vincent Tinto, to identify at­risk students as well as programs to serve them. The group also stressed the importance of broad institutional, and especially faculty,   involvement in retention efforts. One campus has formed an "Enrollment Cabinet" of representatives from various parts of the institution in order to  make retention an institutional issue.

 This year the Student Affairs Think Tank inaugurated a new series: "Mini  Topics in the Management of Student Affairs." These short, focused  discussions target specific management issues, and the first, led by Judy Ryan, Vice President for Student Development at the University of Southern Maine, concerned the pros and cons of outsourcing services  such as food, health and counseling.

 At the second meeting, the discussion, facilitated by Elizabeth True, Assistant Dean for Campus Life at Castleton State College, dealt with   leadership and management strategies regarding diversity. In advance of the meeting, members read "Why Diversity is a Smokescreen for  Affirmative Action," by Samuel L. Myers, Jr. and "Diversity, Walk the Walk, and Drop the Talk," by Clifford Adelman. Members discussed  recent diversity issues on their campuses — their intended and  unintended outcomes and the leadership and management challenges that arise. The conversation ranged from identifying problem areas to suggesting specific ways to foster relationships within and beyond the   institution. During the mini topic segment, led by Leila Moore, Vice President for Student Affairs at the University of New Hampshire,  members looked more closely at the problems and benefits inherent in  building coalitions with external community groups.

 Next on the agenda for the Student Affairs Think Tank is benchmarking — using data from peer institutions to inform organizational decision­making  — as a leadership/management tool.

Members of the Student Affairs Think Tank 1997­1998
Sue A. Alexander, Dean of Students, Wheaton College; Doris Arrington,  Dean of Students, Capital Community Technical College; Denise Bilodeau, Vice President of Student Affairs, Endicott College; Cathy  Burack, NERCHE; Ron Chesbrough, Dean of Students, Johnson State  College; Anne Fitzmaurice, Dean of Students, University of Hartford; Marlene Godfrey, Dean of Students, Lesley College; Richard Hage, Dean of Student Affairs, Plymouth State College; John Halstead, Vice President   for Student Affairs, University of Maine; Karen Haskell, Dean of Students, Roger Williams University; Barbara Hazard, Dean of Students, University  of New England; Delina Hickey, Vice President for Student Affairs, Keene State College; Joseph Horton, Dean of Students, St. Anselm College;  Joyce Judy, Dean of Student Services, Community College of Vermont;  Mary Kay Kennedy, Vice President for Student Affairs, Champlain College; Sharon Kipetz, Dean of Students, University of Connecticut; Cindy Kozil, Vice President for Campus Life, Dean College, Tammy   Lenski, Acting Vice President for Student Affairs, Trinity College of Vermont; Tim Maciel, NERCHE; Leila Moore, Vice President for Student  Affairs, University of New Hampshire; Sheila Murphy, Dean for Student  Life, Simmons College; Marva Perry, Vice President for Student Development, Wheelock College; Charles Ratto, Vice President of Student Affairs, Fitchburg State College; Karen T. Rigg, Vice President for  Student Affairs, Northeastern University; Patricia Rissmeyer, Dean of Students, Emmanuel College; Janet Robinson, Vice Chancellor of Student  Affairs, University of Massachusetts Boston; John Rubino, Dean of the  College, Husson College; Judy Ryan, Vice President for Student  Development, University of Southern Maine; T. Neil Severance, Dean for Student Affairs, Rhode Island School of Design; Maureen Smith, Vice   President/Dean of Student Affairs, Laboure College; Elizabeth True, Assistant Dean for Campus Life, Castleton State College; Constance  Wilds, Dean of Students Affairs, Western Connecticut State University

 NERCHE is pleased to announce a new think tank, created in partnership  with the Maine Campus Compact. The Northern New England Think Tank for chief academic officers is designed to improve collaboration and build  expertise among top administrators who are interested in community outreach. The think tank is part of a larger initiative by the Maine and New  Hampshire Campus Compacts to advance faculty service and  service­learning in rural areas. As faculty professional service and student service­learning become more significant aspects of faculty work and the  curriculum, issues arise about the nature of service scholarship; levels of institutional support; promotion and tenure procedures; and impact on student learning. Through examination of these issues, the think tank  aims to increase institutional support for faculty endeavoring to integrate service with academic study and scholarship.

 The group, co­led by Nancy Hensel, Vice President of Academic Affairs  and Provost, University of Maine at Farmington and NERCHE's Cathy Burack, selected "The Role of Faculty With Respect to Community Engagement" as its first theme. At the inaugural meeting, hosted by   Bates College, members took a general tack, exploring the question, Why Service? The group discussed the multiple meanings of and motivations for service from the unique perspectives of their campuses. There was  strong agreement about the transforming effect of service on student learning and faculty work. More problematic was the question of how institutions endorse service activities. Some members reported that  institutional support for service is sometimes weak or uneven on their campuses. At its next meeting, the group will turn to support for faculty   service, specifically, faculty workload, reward and evaluation systems. The meeting will be hosted by Central Maine Technical College and facilitated  by Betty Robinson, Dean of Lewiston­ Auburn College.

 Members of the Northern New England Think Tank 1997­1998
 Janice Blankenstein, Assoc. Vice President of Academic Affairs, NH Community Technical College­Nashua; Richard Borden, Academic Dean,   College of the Atlantic; Cathy Burack, NERCHE; Karin Cogswell, Vice President for Academic Affairs, Hesser College; Timothy Crowley, Vice  President, Northern Maine Technical College; Martha Crunkleton, Vice  President for Academic Affairs, Bates College; Theodore DiPadova,  Academic Dean, University of New England; Walter Eggers, Provost & Vice President, Academic Affairs, University of New Hampshire; Douglas   Gelinas, Vice Provost for Undergraduate Education, University of Maine; Dan Goehring, Provost, Unity College; Susan Henderson, Assoc. Vice President, Academic Affairs, New Hampshire Community Technical  College Claremont/Nashua; Nancy Hensel, Vice President for Academic Affairs & Provost, University of Maine at Farmington; Susan Henthorne, Vice President for Academic Affairs, White Pines College; Sue Ann  Huseman, Vice Chancellor, Academic Affairs, Maine Technical College System; Judy Kemp, Vice President for Academic Affairs, University of Maine at Machias; Mark Lapping, Provost & Vice President for Academic  Affairs, University of Southern Maine; Richard Lee, Vice President/  Academic Dean, Central Maine Technical College; Mary Ellen Murphy, Dean of the College, St. Joseph's College; Glenn Nichols, Vice President  for Academic Affairs, University of Maine at Presque Isle; Mary Nickerson, Vice President of Academics, Andover College; Denis Normandin, Vice President, Kennebec Valley Technical College; Liz McCabe Park,  Director, Maine Campus Compact; Gary Rhodes, Vice President/Academic Dean, York County Technnical College; Betty Robinson, Dean, Lewiston­Auburn College, University of Southern Maine;  Suzan Schafer, Vice President for Academic Affairs, Daniel Webster College; Jean Servello, Vice President for Academic Affairs, Castle College; George Smith, Vice President for Academic Affairs, Maine   College of Art; William Warren, Vice President/Academic Dean, Southern Maine Technical College; William Willan, Dean of Academic Affairs, University of Maine at Fort Kent; Susan Wyckoff, Vice President for  Academic Affairs, New England College

One of NERCHE's hallmarks is its Think Tanks for faculty and administrators from New England colleges and universities. Think tanks  meet five times a year for intense discussions of the most serious issues facing higher education.

 Academic Affairs Think Tank
Cathy BurackStudent Affairs Think Tank member, Del Hickey, and  Academic Affairs Think Tank members, Robert Golden and Nancy Hensel, chat with NERCHE's Deb Hirsch last June at NERCHE's "Creating Community in the Midst of Change," part of an ongoing series of events for  think tank members and their guests. X The Academic Workplace

Northern New England Think Tank
Cathy BurackStudent Affairs Think Tank members, Charles Ratto and  Rosalind Andreas, "Creating Community in the Midst of Change," which featured University of Vermont President, Judith Ramaley in June 1997. Spring 1998 X

Come Celebrate NERCHE's 10th Anniversary
 Community Building: An Agenda for
Higher Education and Its Communities
November 12, 1998
John F. Kennedy Library, Bostoncelebrate

NERCHE was founded at a time of severe cutbacks in state support for higher education, but it has  thrived because it created hope and shared resources. It did this by building a sense of community and collective accountability.

 In the past decade, NERCHE has convened thousands of faculty and  administrators in ongoing substantive discussions about the things that  matter to them on campus and to the larger society in its "think tanks."  Often for the first time, people in higher education in the region encounter  their counterparts in institutions very different from their own — public and  private, rich and poor, urban and rural, two and four­year. They soon learn  that what they had thought were unique problems and characteristics are  widely shared. They recognize that they can help one another. And they can carry the value of what they learn back to their institutions.

NERCHE's work on faculty service and community outreach extends the  notion of community beyond the academy. NERCHE's projects have uncovered campus based community­builders who skillfully connect their knowledge and institutional resources with community issues and  problems. In the process of working with local organizations they learned  how to bring those skills back to campus to rebuild a sense of campus community and civic life.

 Much has been made about the condition of civic life in America —  from its distressing decline to its remarkable creativity. "Social Capital" —  the  trust, norms and networks that allow people to work together —  is crucial  to a vibrant and effective civic life both within and beyond campus boundaries.

 A symposium marking the 10th anniversary of NERCHE will bring together people from campuses, grassroots organizations, and state and local  governments to consider the state —  and fate —  of community in  higher education. Participants will explore the benefits of combining skills and  resources in the pursuit of community building and civic renewal. This symposium is dedicated to creating more social capital.

Speakers include . . .

Hodding Carter, President & CEO
John S. and James L. Knight Foundation

Alison Bernstein
Vice President, Education, Media, Arts & Culture
Ford Foundation

Mel King
Professor Emeritus, MIT

Frances Moore Lappé, Director
Center for Living Democracy

Funded Projects NERCHE Consultation & Outreach
NERCHE consultants provide services to colleges and universities in New  England and across the country. NERCHE prides itself on working closely  with campus contacts to best meet institutional needs. We also offer a number of "traveling" workshops.

For more information on NERCHE services, please call us at (617)  287­7740, or return the form on NERCHE's Back Page.

Here's a sampling of what we have been doing recently:
This January, Sharon McDade began a year­long Executive Leadership  Development Program for senior administrators for the Commonwealth of  Massachusetts Board of Higher Education. Participants attend monthly sessions and will take part in a week­in­residence program scheduled for  next July. In December 1998, NERCHE will award Certificates to participants who have successfully completed the program.

 Susan Brady and Stephen Nelson are working with Merrimack College in Massachusetts to assist with a review of the faculty governance structure.

 Arthur Chickering helped Bradford College in Massachusetts to  devise a planning and transition process.

Zelda Gamson spoke about the "Seven Principles for Good Practice in  Undergraduate Education" to a faculty development  retreat at the New England Institute of Technology.

Janice Green was a keynote speaker and workshop facilitator at a kickoff event marking a yearlong review of general education  program at the University of Massachusetts Lowell.

At Boston College, Ernest Lynton facilitated a workshop for faculty on creating service portfolios.

 Zelda Gamson delivered the keynote address entitled "The Civic Role of Higher Education: Sociology's Special Place," at the regional meeting of the New England Sociological Association.

 Peter Langer assisted the University of Maine Farmington with their general education review.

Book Review
Bright College Years
Inside The American Campus Today
Matthews, Anne. NY: Simon and Schuster, 1997, 288 pages.

bookA tabloid review of this new book would predictably be  headlined "Anne Matthews tells all! The truth about  American colleges and universities!" Critics of higher education will find powerful ammunition in these pages.  Practitioners will recognize many unpleasant realities, but will also take comfort in positive messages. In short, Matthews presents a forthright, comprehensive picture of the good, the bad, and the dubious in  the nation's four­year institutions.

The author knows whereof she speaks. Raised on the University of Wisconsin campus, she is a journalist, researcher, university teacher, and  former administrator. Her investigations took her to fifty­nine campuses representing the spectrum of institutions, from prestigious research  universities to a struggling native American college. She interviewed  faculty, administrators, staff, students, and alumni; studied reams of  documents provided by foundations, libraries, and institutions; and drew upon major studies of higher education.

  Matthews' study shows institutions struggling with the conflicting desires of remaining true to the traditional practices and principles of academe  while recognizing the need to address newer and emerging societal  realities and demands. The list of challenges is endless and readers of this review will be familiar with all of them.

 Appropriately, the book's seven chapters track the course of the  institutional year from season to season. Beginning with an anecdotal report of a May college fair in New York City, moving on to an account of student learning in and out of the classroom in fall semester, a winter   focus of faculty assessment of their achievements, failures, and tendencies, the administrative view of the campus in spring, the study  concludes with an early summer picture of alumni memories and roles.  Narrative, conversations, and descriptive passages are supported by hard data and interspersed with essay­like sections on, for example, the history of higher education, teaching and learning, and student  demographics.

 Matthews pull no punches. When she writes of the "night campus," with its scenes of drunkedness, date rape, and destruction of property, its   incidences of sexually transmitted diseases and campus crime, her language is graphic. Parents will think several times about sending a son  or daughter to a residential campus, particularly one with a party school  reputation. Juxtaposed, however, with this unsavory picture are other  realities: the fact that 70% of students nationally do not engage in undesirable behavior; that computer labs bustle with activity throughout  the night; that many institutions are striving mightily to overcome the problems of the night campus.

 Chapter Three, titled "Through the Groves," focuses on two points: 1) the  incredible menu of choices offered by American colleges and universities, as nowhere else in the world, and; 2) the eternal question of the point of  higher education. What is it for? What should be the benefits? The first  campus, says Matthews, established by Plato c. 390 B.C.E. provoked questions as to purpose: "To perfect the self? Train leaders? Create   intelligent citizens?" (p.115) Today we would add queries regarding job preparation, globalization, and technological know­how. The central issue  of mission and purpose, however, still unresolved after two millennia, is likely to remain always in flux, reflecting shifting societal needs and values.

  A chapter titled "Important Minds" offers a vivid picture of those we refer to collectively as "the faculty." In fact, its members are as diverse as the   institutions at which they teach. Their common interests lie in protecting academic freedom, tenure, empowerment, and personal autonomy.  Matthews makes it plain that academe is a place unto itself, with its  special culture and traditions, a place where a few shine gloriously, many are disappointed, and most would not choose another way of life.

 A day in the life of the president of the College of Charleston provides a  microcosmic view of institutional administration, its scope, challenges,  and pitfalls. A few of the tasks described: raising money and deciding how best to spend it; setting policy and standards; attracting students;  planning for the future and for inevitable change. And always, keeping folks happy!

 A view of the summer campus takes us to a Princeton reunion, defined as  "a long­term development event" (p.251). Amidst the hoopla and the  nostalgia, the bottom line is written in dollar signs. The nurturing of alumni  support is essential to institutional well­being, whether at Princeton or at  the local small college. But along with the wining and dining, the small  talk and gossip, a noteworthy event takes place just as it has for twenty years. Several dozen alumni gather with their professor of comparative  literature to read and discuss a canto of The Divine Comedy. Concluding on a high note, Matthews leaves the reader feeling that all is not lost, but  rather that there is much to be pleased about on the American campus. I  recommend this book highly. It is readable, insightful, and panoramic in its portrayal of undergraduate education.

 In short, Matthews presents a forthright,  comprehensive picture of the good, the bad, and the dubious in the nation's four­year institutions. Reviewed by Janice S. Green,
Senior Associate, NERCHE

. . . Matthews leaves the reader feeling that all is  not lost, but rather that there is much to be pleased about on the American campus.

Congratulations to:
Former Academic Affairs think Tank member and Provost at Bentley  College, Phil Friedman has accepted the position of Provost & Vice President for Academic Affairs at Golden Gate University in San Francisco.

Paula Gagnon, former Student Affairs Think Tank member and Vice  President of Student Affairs at New Hampshire Technical Institute, is now Dean of Students at York County Technical College in Maine.

 Hannah Goldberg, a founding member of the Academic Affairs Think Tank,  has announced her retirement, effective July 1998, from the position of  Provost & Academic Vice President at Wheaton College. She will join NERCHE as a Senior Associate next fall.

 Liberal Learning Think Tank member, George Humphrey, has become Vice President of the College at Massachusetts College of Pharmacy & Allied Health Sciences, where he was formerly Director of Arts & Sciences.

 Robin Jacoby, former Academic Affairs Think Tank member and Provost at Lesley College, is now Chief of Staff at Partners Health Care System, Inc. in Boston.

  Associate Dean Think Tank member, Susan Lane, former Associate Dean of the Massachusetts College of Art, is now Associate Dean at Lesley College's School of Education.

  Former NERCHE Senior Associate and faculty member in the Sociology Department at Bridgewater State College, Howard London, is now Dean of Arts & Sciences at Bridgewater State College.

 Department Chair Think Tank member, Robert Martin, is Dean of Undergraduate Studies at Westfield State College, where he was formerly Acting Senior Vice President for Academic Affairs.

NERCHE News
The Ernest A. Lynton Award for Faculty Professional Service &  Outreach  At the annual meeting of the American Association for Higher Education's Forum on Faculty Roles and Rewards NERCHE presented the second  annual Ernest A. Lynton Award  for Faculty Professional Service to Mark Chesler, Professor of Sociology and Project Director of the Center for  Research on Social Organization at  the University of Michigan. The Award recognizes a faculty member who connects his or her expertise and scholarship to community outreach in sustained and innovative ways.

 This award is presented in the name of NERCHE Senior Associate, Ernest Lynton. To Ernest, the concept of service embraces collective responsibility, with colleges and universities as catalysts not only in the  discovery of new knowledge but also in its application throughout society. Mark Chesler personifies this ideal. In the words of his department chair:  "He has been a model for and leader of a growing community of action­researchers, students and scholars who derive their work from and  feed it back into service programs and campaigns for social justice and  equality. He sees scholarship and social action (or social service) as an  interactive system... He has played an active role in helping to generate,  translate and use social scientific knowledge to help create progressive change on this campus, and in many other educational and community settings."

 When we issued an invitation for nominations early in the fall, we received 46 cv's, glowing letters and detailed documentation for faculty in 22  disciplines and all kinds of colleges and universities across the country  and Canada. The work of these faculty — biologists, sociologists, historians, English professors, physicists, and education and business   faculty — is awe­inspiring. Unlike many whose work is invisible to their institutions, these faculty were nominated by chairs, deans, provosts and   presidents, along with directors of centers and service learning programs. To select only one recipient out of this exemplary pool was, to say the  least, daunting, so we have elected to include the names of seven  "runners­up."

Albert Camarillo, Professor of History, Stanford University; Hiram Fitzgerald, Professor of Psychology, Chair, Applied Developmental  Science Program, Michigan State University; Frances Johnston,  Professor, Anthropology, University of Pennsylvania; Patricia O'Connor, Assistant Professor of English, Georgetown University; David Orr,  Professor and Chair, Environmental Studies and Politics, Oberlin College; Geneva Smitherman, University Professor of English and Director of African- American Language and Literacy Program, Michigan State  University; Bird Stasz, Director of Elementary Education, Wells College.

 For more information about this award, please contact Cathy Burack, Project Director, (617) 287­7745; email: nerche@umb.edu

 In January 1997, Zelda Gamson, along with Project Colleague Associate Peter Kiang of the University of Massachusetts Boston, co­edited a  special issue of Change Magazine, entitled, "Higher Education and The Renewal of Civic Life" — a compendium of articles on the current   discourse on civic life; the ways in which higher education contributes to the renewal of civic life through research, teaching and service; and the  impact of diversity and affirmative action on higher education. The issue includes practical suggestions along with a list of resources to support them.

  Sharon Singleton, Deborah Hirsch, and Cathy Burack's chapter, "Organizational Structures for Community Engagement," will be published   in 1998 by Allyn & Bacon in Universities as Citizens. This volume, edited by Robert G. Bringle of Indiana University­Purdue University Indianapolis   and Edward Malloy, CSC, of Notre Dame, is dedicated to raising the level of discourse about Ernest Boyer's notions of the scholarship of service,  application, and engagement. The chapter looks at faculty  service­enclaves as practical mechanisms for advancing institutional  commitment to community engagement and service scholarship. A  shorter version of this piece, entitled "Faculty Service Enclaves," appeared in the April 1997 AAHE Bulletin.

 Higher education is a mammoth industry characterized by significant  inequalities across the spectrum of private universities, liberal arts colleges, and community colleges. Zelda Gamson's article, "The  Stratification of the Academy," in the Summer 1997 issue of Social Text,  discusses the growing gap between highly selective, affluent institutions and those that the majority of students attend.

  This fall, NERCHE published a new working paper, The Status of Faculty Professional Service and Academic Outreach in New England by Sharon Singleton, Deborah Hirsch, and Cathy Burack, which looks at the  relationship between institutional statements about and supports for faculty professional service in New England colleges and universities.

Diana Brigham Beaudoin has served as both Interim Vice President of  Student Affairs and Interim Vice President for Academic Affairs at Bryant College and has been the executive assistant to presidents at a range of  colleges and universities in the region. Diana teaches and writes about performance evaluation of college presidents, leadership and governance   issues, organizational behavior, student and campus cultures, and values education. A former member of both the Student Affairs and Academic Affairs Think Tanks, Diana is collaborating with NERCHE on developing  closer relationships between student and academic affairs.

 Charles Combs has taught theater to students from the secondary to the graduate level and has edited a number of theatre journals. Since 1990, he  has chaired the General Education Department at the Berklee College of Music and is currently a member of NERCHE's Department Chairs Think  Tank. A consultant on general education, Charles has been a member of  NERCHE's General Education Resource Network and coordinates an annual symposium on General Education in the Professional College Curriculum.

John Cooper has 20 years of experience in higher education budgeting   and financial management. He has held senior positions at a private research university, a statewide coordinating board for a public higher education system, and a small graduate professional institution. John has  also been a corporate trainer in communications and human resources and is currently a lecturer in management at Merrimack College and Emmanuel College. He is working with NERCHE to develop a new think  tank for chief financial officers in New England.

 Prior to the establishment of Donnelly and Associates in 1985, Brian Donnelly worked as President of Fisher College. He has served as special  consultant to the presidents of community colleges, professional schools, and research institutions. Brian has been a featured speaker and  presenter at national and international meetings on higher educational  academic and management issues and served on the US President's Commission on Lifelong Learning and Technical Training.

Paul Gagnon's experience in Student Affairs spans 20 years and a range   of institutions. Currently, she is Dean of Students at York Technical College in Maine. Paula has worked with students from all types of backgrounds and writes about leadership development of women students.  She has been a part of the Student Affairs Think Tank and has helped  NERCHE plan and implement several symposia. Paula is currently involved in developing workshops based on the Seven Principles of Good   Practice in Undergraduate Education for NERCHE's Consulting Series.

Over the past 25 years, Tim Maciel has worked in the US, Asia, and Europe as a Fulbright Lecturer, a refugee worker, teacher, and educational  consultant. Tim has taught in a range of public and private institutions and  is currently Interim Associate Dean of the College at Smith College. Tim's  research addresses interactions between international and domestic students on US college campuses, diversity issues, faculty involvement in student development, and pedagogy in college classrooms. This year, Tim   is a member of NERCHE's Student Affairs Think Tank.

Since 1988, JoAnn Moody has worked with hundreds of New England  graduate students, junior and senior faculty, department chairs, and  graduate deans as director of the New England Board of Higher  Education's (NEBHE) diversity work. JoAnn's most recent publications for new and junior non­majority faculty largely derive from her work with  NEBHE's New England Doctoral Scholar's Program and Dissertation Scholars­In­Residence Program. JoAnn is working with NERCHE think tanks on faculty mentoring issues.

  The Doctoral Program in Higher Education Administration, designed for New England working professionals, is in its fifth year at the University of   Massachusetts Boston. Its 62 students hold positions in student services, enrollment management, teaching and academic administration in a wide   range of public and private institutions. Approximately 20 percent of the students are currently writing dissertations.

 Program faculty have had a busy year. Linda Eisenmann edited The  Historical Dictionary of Women's Education in the United States (forthcoming, 1998, Greenwood Press). Sandra Kanter and Zelda Gamson co­authored (with Howard London) General Education in a Time of  Scarcity: A Navigational Chart for Administrators and Faculty (1997, Allyn & Bacon). Bernard Harleston was appointed a member of the Board of   Trustees of Lesley College and a member of the Bunting Institute Final Selection Committee at Radcliffe College.

A new faculty member, Mitchell Chang, currently working on an AERA   funded initiative to understand and extend research regarding race and intergroup relations in colleges and universities, will be on campus this spring.

  The Doctoral Program accepts 12 students a year and employs a cohort model in which students take courses and do field work together. Classes  are held every Friday during the fall and spring semesters and three weeks in June. To receive an application or other information, please contact the program secretary, Virginia MacKay, at (617) 287­7601; email:mackay@  umbsky.cc.umb.edu

News from the Doctoral Program
Cathy Burack Project Colleague Faculty Associates, Barbara Paul-Emile,  Ann Larkin, Cass Turner, Peter Kiang, Hugh Lena, Diane Zannoni, and  Dan Lloyd at the Colleague Summer Institute held in Sturbridge, Massachusetts. Fall/Winter 96/97 X Spring 1998 X

Web Sites
computer
Visit NERCHE's Web Site at www.nerche.org for information about our services, events, and publications!
 

  Internet resources for Student Affairs professionals

National Association of Student Personnel Administrators:
http://www.naspa.org
Journal of Student Affairs Administration online, conference  information, NASPA networks, special projects

 American College Personnel Association:
 http://www.acpa.nche.edu
  publications, professional development, conference information, internships

Student Affairs Virtual Compass:
http://www.StudentAffairs.com
comprehensive index of resources for college student affairs professionals,  links to over 600 listservs and web sites, a search  capacity with links to Internet search engines and an interface to the ERIC database

Student Affairs Journal ­ Online:
http://www.sajo.org
 digest of published work by and for student affairs professionals,  para­professionals, and pre­professionals, professional development services, writing workshop, research forum

 Directory of Student Affairs Offices On The Internet:
 http://www.ukans.edu/~upc/sa_list.html
 directory of homepages of student affairs offices

 Student Affairs Research:
 http://www.uncc.edu/stuaffairs/sarlinks.html
 links to college and university offices that specialize in student affairs research, links to other related resources

The Student Union Page:
http://dolphin.upenn.edu/~oslaf/unions.html
directory of student unions

TopLinks:
http://www.university.toplinks.com
a student site — activism, careers, lifestyles, education

Working Paper Request Form

GENERAL EDUCATION SERIES

Working Paper #5:
Sandra Kanter, Howard London and Zelda F. Gamson
Implementing General Education: Initial Findings
Fall 1990

Working Paper #9:
Sandra Kanter
The Buck Stops Here: Outside Grants and the General Education Curriculum Change Process
Fall 1991

Working Paper #14:
Sandra Kanter
Case Study #1 — Weservall University
Fall 1991

Working Paper #15:
Sandra Kanter
Case Study #2 — Littleton State College
Fall 1991

Working Paper #16:
Sandra Kanter
Case Study #3 — Mystic College
Fall 1991

FACULTY LABOR MARKET SERIES

Working Paper #2:
Zelda Gamson, Dorothy E. Finnegan and Ted I.K. Youn
Assessing Faculty Shortages in Comprehensive Colleges and Universities
Fall 1990

Working Paper #6:
Dorothy E. Finnegan
Opportunity Knocked: The Origins of Comprehensive Colleges and Universities
Winter 1990

Working Paper #7:
Sandra E. Elman
The Status of Black and Hispanic Faculty in Massachusetts  Colleges and Universities
Spring 1991

Working Paper #10:
Ted I.K. Youn
The Characteristics of Faculty in Comprehensive Institutions
Spring 1992

Working Paper #12:
Ted I.K. Youn and Zelda F. Gamson
Organizational Responses to the Labor Market:
A Study of Faculty Searches in Comprehensive Colleges and Universities
Spring 1992

PROFESSIONAL SERVICE SERIES

Working Paper #4:
Ernest A. Lynton
New Concepts of Professional Expertise:
Liberal Learning as a Part of Career­Oriented Education
Fall 1990

Working Paper #3:
Abram B. Bernstein
"Knowledge Utilization" Universities: A Paradigm for Applying Academic Expertise To Social and Environmental Problems
Spring 1994

Working Paper #8:
Ernest Lynton
The Mission of Metropolitan Universities in the Utilization of Knowledge: A Policy Analysis
Spring 1991

Working Paper #17
Deborah Hirsch and Ernest Lynton
Bridging Two Worlds: Professional Service and Service Learning
Fall 1995

Working Paper #18
Edward Zlotkowski
Does Service Learning Have a Future?
Winter 1995

Working Paper #19
KerryAnn O'Meara
Rewarding Faculty Professional Service
Winter 1997

Working Paper #20
NERCHE Staff
The Status of Faculty Professional Service & Academic
Outreach in New England
Summer 1997

 Working Paper #21
NERCHE Staff
Organizational Structures for Community Engagement
Winter 1997

ORGANIZATIONAL CHANGE SERIES

Working Paper #1:
Sandra Elman
The Academic Workplace:
Perception vs. Reality
Fall 1989

Working Paper #11:
David H. Entin
TQM in Higher Education:
A Preliminary Look at Ten Boston Area Institutions
Spring 1992

Working Paper #13:
David Entin
Whither TQM: Has Higher Education Interest Peaked? Ten Boston Area Colleges One Year Later
May 1994

Please circle the NERCHE Working Paper(s) you would like to receive. There is a $5.00 charge per paper, pre­paid (discounts  available for bulk orders). Please make check payable to NERCHE  Working Papers and mail to:

New England Resource Center for Higher Education
University of Massachusetts Boston
Graduate College of Education
100 Morrissey Blvd.
Boston, MA 02125­3393
Telephone (617) 287­7740
FID# 04 3167352 (UMB)

Name:
Affiliation:
Address:
City: State: Zip:
Phone: (    )
email address:

 NERCHE'S Back Page
NEW SERVICES
 NERCHE has ten years of experience assisting colleges and universities with organizational change. Our consultations and workshops are  designed to meet the specific needs of your institution.

REVITALIZE YOUR GENERAL EDUCATION PROGRAM

Short term consultations — one­time presentations designed to stimulate, motivate, share information and provide resources for designing and planning curriculum change.

 Mid term consultations —  provide state of the art information about  general education curriculum, national trend data, and assist campuses in setting clear and realistic expectations and strategies.

  Long term consultations—  focus on fiscal, political and substantive issues inherent in curriculum change. From inception through  implementation and evaluation, NERCHE experts provide  support and resources for participants and leaders of the curriculum change process.

MAKE FACULTY PROFESSIONAL SERVICE A PRIORITY AT YOUR CAMPUS
 Faculty Professional Service Project addresses institutional policies and structures that endorse and encourage faculty professional service.

 Definitions and Conceptual Issues in Professional Service and Outreach —  explores the domain of faculty service and institutional issues that arise.

  Making the Link Between Scholarship and Service —  focuses on identifying the scholarly aspects of service.